You are trying to get phone support for an issue with Word or Excel or Outlook. The person at the other end of the line is doing their best to help you out when they ask what seems like such a simple question. “Can you tell me what version of Microsoft Office you are using?”

Cue a long silence…. How on earth do I know? You’re the I.T expert, you tell me!

Actually, how difficult can it be to work out? Surely it will be the same steps for every version right?

Ah… well… not exactly. Bit of a chicken and egg this one.

Depending on which version you are using, the steps to work out which version you are using can be different. Oops…

So, with that in mind, try using one of the four sets of steps below. One of them will definitely get you to the promised land of knowing exactly which version you are using. Good luck.

Option 1

Open Microsoft Word. If you can see a menu at the top of the window that looks like this:

Word 2002 menu

Click on “Help”.

Word 2003 menu with help circled

A drop down menu will appear.

Word 2003 help drop down menu

Click on the line that reads “About Microsoft Office Word”.

Word 2003 help menu with about circled

A window will appear showing you the version that you have installed.

Word 2003 version details

So for this example, Office 2003 is being used.

If you don’t see any of the above and cannot work out what version you have installed, follow the steps in the next option.

Option 2

Open Microsoft Word.

If you can see a menu at the top of the window that looks like this:

Word 2007 menu

Click on the Office icon at the top left hand corner of the window.

Word 2007 with menu button circled

A drop down menu will appear that looks like this.

Word 2007 drop down main menu

Click on the “Word Options” button at the bottom of the drop down menu.

Word 2007 word options button circled

A new window will appear showing lots of option details.

Word 2007 word options window

Click on the line labelled “Resources”.

Word 2007 resources option circled

The contents of the right hand side of the window will change to show details including the version of Office that you are using.

Word 2007 version details

So for this example, Office 2007 is being used.

If you don’t see any of the above and cannot work out what version you have installed, follow the steps in the next option.

Option 3

Open Microsoft Word.

If you can see can see a menu at the top of the window that looks like this:

Word 2010 menu

Click on the “File” tab.

Word 2010 menu with file tab circled

A drop down menu will appear that looks like this.

Word 2010 file tab menu

In this menu, click on the line that reads “Help”.

Word 2010 file menu with help circled

The right hand side of the drop down menu will change and will show you the version details.

Word 2010 version details

So for this example, Office 2010 is being used.

If you don’t see any of the above and cannot work out what version you have installed, follow the steps in the next option.

Option 4

Open Microsoft Word

Click on the “File” tab at the top left hand corner of the window.

Word 2016 file tab circled

The window will change to show you lots of available options.

Word 2016 file tab options

Click on the line that reads “Account” in the left hand side of the screen.

Word 2016 file tab menu with account option circled

The right hand side of the window will change to show you details of who you are logged in as (if at all) and also the version of Office that you are using.

Word 2016 version details

In this example, Office 365 is being used.

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