Using Keyboard Shortcuts
Keyboard shortcuts are a great way to quickly perform actions in Outlook or Gmail when you are online. The frustrating thing is that the different products use different shortcuts to do the same thing!
Outlook Shortcuts

Gmail Shortcuts

It would be a lot simpler if one shortcut did the same thing in both applications and then you wouldn’t have to remember which shortcut to use in each product.
Keyboard Shortcuts in Outlook
Well, in Outlook, you can change its settings so that the shortcuts you use match the shortcuts you use in other email software. In this post, we’re going to show you how to do it.
Go to your Microsoft 365 Outlook page in a browser and click on the settings icon in the top-right hand corner.

This will open the settings pane on the right-hand side of your browser window. In this pane, click on the text “View all Outlook settings”.

This will open the settings window. In this window, click on the “General” icon

and then click on the line that reads “Accessibility”.

The settings window will display all the available accessibility settings including the different sets of keyboard shortcuts that can be used by Outlook.

Click on the radio button for the shortcut keys that you want to use in Outlook and then click on the “Save” button that appears in the bottom right-hand corner.

The “Save” button will disappear and the changes will be saved. You can close this window and in Outlook, calendar or contacts online, you can now use the same shortcuts as you use in the other email application that you are used to. Easy!
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